Content, progress and pedagogy of the
module
Learning objectives
Knowledge
Students who complete the module will obtain the following
qualifications
- Must be able to understand time and interaction related issues
in specific service cases
 - Must be able to apply appropriate methods and tools to organise
sequences of events and interactions in a service
 - Must be able to Understand technological, material, social and
cultural aspects relating to design of services and
interaction
 
 
Skills
Students who complete the module will obtain the following
qualifications
- Must be able to analyse the products’ interplay with users and
take into consideration and account for the contextual
circumstances that necessitate a particularly active behaviour and
analysis
 - Must be able to carry out an analysis of problem areas relating
to the design of the interaction between products and their
users
 - Must be able to synthesise technical, time and interaction
related, social and cultural aspects into a design proposal
 - Produce a project report according to norms of the area, take
into consideration relevant literature, apply correct terminology
and convey the research-based foundation, problem and results of
the project orally and in writing in a coherent manner, including
the relationship between the problem formulation, the project’s
realization and its conclusions
 - Evaluate and select relevant literature, scientific methods and
models and other tools for application in the project work, and
evaluate the project’s problem area in a relevant scientific
context
 
Competences
Students who complete the module will obtain the following
qualifications
- Must be able to design products and services integrating
technical and user aspects through proposal-making (synthesis) and
assess their integration
 - Must be able to adequate competences to present the project and
the process in a professionally appropriate way by applying
relevant media and techniques
 - Plan, execute and manage complex research and/or development
tasks, and assume a professional responsibility for carrying out,
potentially cross-disciplinary, collaborations
 - Assume responsibility for own scientific development and
specialization
 
Type of instruction
See general description of the types of instruction
are described in § 17.
Exam
Exams
| Name of exam | Services for Interaction | 
| Type of exam | Oral exam based on a project  | 
| ECTS | 15 | 
| Permitted aids | With certain aids: 
See semester description. | 
| Assessment | 7-point grading scale | 
| Type of grading | Internal examination | 
| Criteria of assessment | The criteria of assessment are stated in the Examination
Policies and Procedures |