Services as Systems

2024/2025

Content, progress and pedagogy of the module

The objective of this project module is to give hands-on experience on the design of a complex service, in which key components of related ecosystems are clearly identified, organizational and interaction aspects are envisioned and user participation is planned and supported.

Learning objectives

Knowledge

Students who complete the project module will obtain:

  • knowledge about the nature and structure of distributed systems
  • knowledge geared towards identifying, explaining and discussing the role, capabilities and relevance of different components/actors in a product service system

Skills

Students who complete the project module will be able to:

  • produce a project report according to norms of the area, apply the correct terminology and convey the research-based foundation, the problem framing and the results of the project orally and in writing in a coherent manner, including the relationship between the problem formulation, the project’s realization and its outputs
  • identify, evaluate and build on relevant literature, scientific or academically-sound methods and models and other tools for application in the project work
  • apply techniques that support the participation of actors with different backgrounds, skills and culture

With respect to Problem-Based Learning students will be able to:

  • produce a project report according to norms of the area, take into consideration relevant literature, apply correct terminology and convey the research-based foundation, problem and results of the project orally and in writing in a coherent manner, including the relationship between the problem formulation, the project’s realization and its conclusions
  • evaluate and select relevant literature, scientific methods and models and other tools for application in the project work, and evaluate the project’s problem area in a relevant scientific context

Competences

Students who complete the project module will be able to:

  • plan adequate systemic structures for the organisation of services while supporting collaboration, participation and integration of different components in a service system 

With respect to Problem-Based Learning students will be able to:

  • plan, execute and manage complex research and/or development tasks, and assume a professional responsibility for carrying out, potentially cross-disciplinary, collaborations
  • assume responsibility for own scientific development and specialization

Type of instruction

See general description of the types of instruction described in § 17.

Exam

Prerequisite for enrollment for the exam

  • An approved PBL competency profile is a prerequisite for participation in the project exam

Exams

Name of examServices as Systems
Type of exam
Oral exam based on a project
ECTS15
Permitted aids
With certain aids:
See semester description.
Assessment7-point grading scale
Type of gradingExternal examination
Criteria of assessmentThe criteria of assessment are stated in the Examination Policies and Procedures

Facts about the module

Danish titleServices som systemer
Module codeMSNSSDM2231
Module typeProject
Duration1 semester
SemesterSpring
ECTS15
Language of instructionEnglish
Location of the lectureCampus Copenhagen
Responsible for the module

Organisation

Education ownerMaster of Science (MSc) in Service Systems Design
Study BoardStudy Board of Media Technology
DepartmentDepartment of Architecture, Design and Media Technology
FacultyThe Technical Faculty of IT and Design