User Participation and Social Innovation


Recommended prerequisite for participation in the module

The module adds to the knowledge obtained in the 1st semester.

Content, progress and pedagogy of the module

The purpose of this module is to provide students with advanced knowledge and methods to interact with users and involve them in a process of co-design and participation. In this module, exercises and theoretical reflections will also be proposed to analyse and evaluate design action on innovation in specific social contexts. The students will learn to use methods and techniques from different disciplinary contexts and adapt them in order to stimulate and support users’ participation and the interpretation of their needs, behaviour and attitudes in relation to their social and cultural context. 

Learning objectives


Students who complete the course module will obtain the following qualifications:

  • Understand the potential of methods and tools deriving from different disciplines for the development of a design process
  • Knowledge about theories and practice of innovation in social contexts
  • Extensive knowledge about participatory design and co-design theories and methodological approach
  • Understand the relevance of participatory design approach on specific applications of services in the public and private sector
  • Understand the implications and characteristics of innovation processes in open and distributed systems


Students who complete the course module will obtain the following qualifications:

  • Apply advanced knowledge about user centred techniques to support users’ co-creation and participation
  • Support user participation by developing prototypes (synthesis) that simulate and provide evaluation elements on user interaction and participation
  • Apply specific methods and tools to engage with users
  • Develop design strategies that take into account specific socio-technical contexts (synthesis
  • Evaluate the social-technical implications of design intervention in social contexts


Students who complete the course module will obtain the following qualifications:

  • Plan and develop user-oriented design activities in relation to a specific design task and context (synthesis)
  • Plan users involvement and participation in the design process (synthesis)

Type of instruction

See general description of the types of instruction described in § 17.



Name of examUser Participation and Social Innovation
Type of exam
Written or oral exam
Permitted aids
With certain aids:
See semester description.
Assessment7-point grading scale
Type of gradingInternal examination
Criteria of assessmentThe criteria of assessment are stated in the Examination Policies and Procedures

Facts about the module

Danish titleBrugerinvolvering og social innovation
Module codeMSNSSDM2203
Module typeCourse
Duration1 semester
Language of instructionEnglish
Location of the lectureCampus Copenhagen
Responsible for the module


Education ownerMaster of Science (MSc) in Service Systems Design
Study BoardStudy Board of Media Technology
DepartmentDepartment of Architecture, Design and Media Technology
FacultyThe Technical Faculty of IT and Design