Services as Systems


Recommended prerequisite for participation in the module

The module adds to the knowledge obtained in the 1st semester.

Content, progress and pedagogy of the module

The objective of this project module is to give hands-on experience on the design of a complex service on the basis of a modular platform, in which actors and competences are clearly identified, organizational and interaction aspects are planned and user participation is planned and supported.

Learning objectives


Students who complete the project module will obtain the following qualifications:

  • Must be able to understand the nature and structure of distributed system
  • Must be able to organise, explain and discuss the role, capabilities and relevance of different components/actors in a product service system (synthesis)


Students who complete the project module will obtain the following qualifications:

  • Must be able to plan and describe competences of different components/actors in a modular service architecture and to organise them appropriately (synthesis)
  • Must be able to apply techniques that support the participation of actors with different backgrounds, skills and culture
  • Must be able to integrate technical and human components on a service platform (synthesis)
  • Produce a project report according to norms of the area, take into consideration relevant literature, apply correct terminology and convey the research-based foundation, problem and results of the project orally and in writing in a coherent manner, including the relationship between the problem formulation, the project’s realization and its conclusion
  • Evaluate and select relevant literature, scientific methods and models and other tools for application in the project work, and evaluate the project’s problem area in a relevant scientific context


Students who complete the project module will obtain the following qualifications:

  • Must be able to plan adequate systemic structures for the organisation of services (synthesis)
  • Must be expert in planning and supporting collaboration, participation and integration of different components in a service system (synthesis)
  • Plan, execute and manage complex research and/or development tasks, and assume a professional responsibility for carrying out, potentially cross-disciplinary, collaborations
  • Assume responsibility for own scientific development and specialization

Type of instruction

See general description of the types of instruction described in § 17.


Prerequisite for enrollment for the exam

  • An approved PBL competency profile is a prerequisite for participation in the project exam


Name of examServices as Systems
Type of exam
Oral exam based on a project
Permitted aids
With certain aids:
See semester description.
Assessment7-point grading scale
Type of gradingExternal examination
Criteria of assessmentThe criteria of assessment are stated in the Examination Policies and Procedures

Facts about the module

Danish titleServices som systemer
Module codeMSNSSDM2201
Module typeProject
Duration1 semester
Language of instructionEnglish
Location of the lectureCampus Copenhagen
Responsible for the module


Education ownerMaster of Science (MSc) in Service Systems Design
Study BoardStudy Board of Media Technology
DepartmentDepartment of Architecture, Design and Media Technology
FacultyThe Technical Faculty of IT and Design