The objective of this project module is to give hands-on experience on designing the interaction between the service provider and the user, taking into account the relation between front stage experience and back stage organisation.
Students who complete the module will obtain:
Students who complete the module will be able to:
With respect to Problem-Based Learning students will be able to:
Students who complete the module will be able to:
With respect to Problem-Based Learning students will be able to:
See general description of the types of instruction are described in § 17.
Name of exam | Services as Interaction |
Type of exam | Oral exam based on a project |
ECTS | 15 |
Permitted aids | With certain aids:
See semester description. |
Assessment | 7-point grading scale |
Type of grading | Internal examination |
Criteria of assessment | The criteria of assessment are stated in the Examination Policies and Procedures |
Danish title | Service som interaktion |
Module code | MSNSSDM1231 |
Module type | Project |
Duration | 1 semester |
Semester | Autumn
|
ECTS | 15 |
Language of instruction | English |
Location of the lecture | Campus Copenhagen |
Responsible for the module |
Education owner | Master of Science (MSc) in Service Systems Design |
Study Board | Study Board of Media Technology |
Department | Department of Architecture, Design and Media Technology |
Faculty | The Technical Faculty of IT and Design |