Content, progress and pedagogy of the module

• Concepts and definitions of quality in the health care system
• Laws and regulations on quality and safety in the health care system Methods for monitoring and improving quality
• Methods and principles for the prevention of adverse events Clinical quality databases
• Involvement of patients and relatives in quality and safety
• Quality and economics, including the concept of waste

Learning objectives

Knowledge

• Demonstrate understanding of basic concepts and terminology in quality and patient safety including:
  • the different dimensions of quality in health care, such as clinical quality, patient experienced quality and staff experienced quality
  • different views on safety, such as the absence of injuries and the presence of robust systems that ensure against injuries
• Demonstrate knowledge and overview of the methods used for quality development in health care, such as accreditation, indicator monitoring, auditing, event analysis and analysis of error sources, as well as knowledge of the efficacy of these methods according to the latest research in the field.
• Demonstrate knowledge of healthcare law regulations on quality and safety, such as reporting adverse events.
• Demonstrate knowledge of the possibilities and methods for involving patients and families in the development of quality and safety.
• Demonstrate understanding of selected models and theories on innovation and implementation, with particular focus on the difficulties in implementing new initiatives in the health care system.
• Demonstrate understanding of the different purposes of measuring quality, for example research, improvement and control, and the related prerequisites and methods.
• Demonstrate understanding of the concept of variation as it is used in statistical quality development.
• Demonstrate knowledge of the methods for the identification and reduction of waste in the health care system and linkages between quality and economics.

Skills

• Use theoretical models for analysis and interpretation of specific quality and safety problems in the health care system, such as Reason’s Swiss cheese model, the ETTO principle, Donabedian’s quality-of- care dimensions, Deming’s system of profound knowledge, Juran’s Trilogy, etc.
• Use the Model for Improvement for a specific issue in the health care system.
• Formulate descriptions of operational indicators for measuring quality and safety, including outlining a plan for data collection, processing and analysis.
• Use the basic tools for statistical quality development, such as series charts and Pareto charts, for presentation and analysis of clinical indicator measurements.

Competences

• Contribute to planning, implementation and reporting of clinical quality development projects.
• Identify and report adverse events

Type of instruction

• Teaching varies between lectures, workshops, (group) exercises and individual study.

Exam

Exams

Additional information

Please contact the  programme student counsellors if you consider applying to the education and you have questions.

Please consult the Moodle page for your semester and contact the semester coordinator if you have academic questions, or the study secretary if you have administrative questions.

All other enquiries may be directed to Helene Nørgaard, secretary of the Study Board.