To enable students to develop models for advanced global, organizational and technical systems based on state-of-the-art virtualization technologies and the knowledge and skills acquired during the previous Semesters. The project should make use of solid skills in operations research and management, logistics, etc. based on the system and user requirements.
Must have knowledge about operations and service management.
have knowledge about product-service systems and servitisation.
Must have knowledge about global systems, organizational and technical systems.
Must have knowledge about operations research.
Must have knowledge about interface management.
The module is carried out as group-based problem-oriented project work. The group work is carried out as an independent work process in which the students themselves organize and coordinate their workload in collaboration with a supervisor. The project is carried out in groups with normally no more than 6 members.
Since it is a 15 ECTS course module the expected workload is 450 hours for the student.
|Name of exam||Operations and Service Management|
|Type of exam|
Oral exam based on a project
|Assessment||7-point grading scale|
|Type of grading||External examination|
|Criteria of assessment||The criteria of assessment are stated in the Examination Policies and Procedures|
|Danish title||Operations og service management|
|Language of instruction||English|
|Location of the lecture||Campus Copenhagen|
|Responsible for the module|
|Study Board||Study Board of Production|
|Department||Department of Materials and Production|
|Faculty||Faculty of Engineering and Science|