Product and Service Development


Content, progress and pedagogy of the module

For students to develop key competences in how to use innovation technologies and simulation tools for the development of products and services. Overall the project balances around possibilities and limitations of innovation technologies, virtualization technologies, concepts, user and employee driven innovation and the necessary modelling of processes, products and services.

Learning objectives


  • Must have knowledge about methods for planning and developing products in order to identify, analyze and assess the contextual impacts and perspectives of a given product through virtualization and rapid prototyping and the impact for manufacturing.
  • Must have knowledge about how to model the interaction between a potential user and a product through virtualization
  • Must have good knowledge about the most important concepts in innovation technology such as for example VR, rapid prototyping, and design and a basic understanding of state-of-art production technologies.
  • Must have knowledge about central innovation development models such as lean innovation, agile development, etc.
  • Must have knowledge about development of requirement specifications as a basis for developing a product of service
  • Must have basic knowledge about how to compose teams, how to involve and motivate peers, and how to organize projects systematically
  • Must know how to program production related problems and how to visualize results
  • Must have knowledge of the scientific method and approach used in the project - as well as possible alternative methods / approaches


  • Analyze and model individual as well as organizational learning processes based on experiences from P0 and P1
  • Must be able to apply product development models to an actual case
  • Must be able to apply end-user interaction models as a basis for requirements specifications
  • Must be able to apply innovation technologies and design and production technologies
  • Must be able to develop a requirement specification for a given product or service
  • Must be able to link user requirements with the requirement specification for a given product
  • Must be able to evaluate a development project based on requirements
  • Reflect on the construction and reconstruction of science and technology in a user and society perspective
  • Relate the professional practice within the discipline to the needs of humans and different societies
  • Analyze technical or natural scientific problems by use of social science methodology
  • Assess the impacts on human and society from the proposed solutions
  • Assess team competencies and project plans and risk
  • To perform a stakeholder analysis
  • Must be able to communicate the project ideas, goals and results to individuals with non-engineering background
  • Must be able to use programming techniques to solve and visualizing production related problems.
  • Must have gained an understanding of the methodological and science-related approach to the management of the project's problem as well as its advantages and disadvantages.


  • Manage a longer termed project independently
  • Generalize the gained experiences with project management and put them into perspective of the future course of study
  • Reflect on the ethical perspective of engineering and science and discuss implications of a responsible professional practice
  • Must have competencies in development of a requirements specification
  • Must have competencies in elicitation of end-user requirements and to translate these into the requirement specification for a specific product/service
  • Must have competencies in user interaction models
  • Must have competencies in product and/or service development by use of the innovation technologies and design and production technologies.
  • Must have the competence to oversee and model the entire process from the innovation to the potential production.
  • Must have the competence to coordinate an interdisciplinary project.
  • Must have the competence to communicate with interdisciplinary project partners.
  • Shall have programing skills to solve and visualize production related problems based on mathematical models.

Type of instruction

The module is carried out as group-based problem-oriented project work. The group work is carried out as an independent work process in which the students themselves organize and coordinate their workload in collaboration with a supervisor. The project is carried out in groups with normally no more than 7 members.

Extent and expected workload

Since it is a 15 ECTS course module the expected workload is 450 hours for the student.



Name of examProduct and Service Development
Type of exam
Oral exam based on a project
Assessment7-point grading scale
Type of gradingExternal examination
Criteria of assessmentThe criteria of assessment are stated in the Examination Policies and Procedures

Facts about the module

Danish titleProdukt- og serviceudvikling
Module codeM-MOE-B2-1
Module typeProject
Duration1 semester
Language of instructionEnglish
Empty-place SchemeYes
Location of the lectureCampus Copenhagen
Responsible for the module


Study BoardStudy Board of Production
DepartmentDepartment of Materials and Production
FacultyFaculty of Engineering and Science