This module will introduce service design and provide knowledge and methodological tools to analyse existing services and to develop new services.
The course will provide an overview of analytical methods to understand and integrate users needs, design methods to control and organise time and interaction-based elements of a services and representation techniques, that can be used to communicate with the various actors involved in a service system.
Ability to select and apply an appropriate approach to the analysis and the design of a service.
See general description of the types of instruction described in the introduction to Chapter 3.
|Name of exam||Designing Product Service Systems|
|Type of exam|
Written or oral examIn accordance with the current Framework Provisions and directions on examination from the Study Board for Media Technology:
Individual oral (based on presentation and discussion) or written (based on a report) examination with internal censor. The assessment is performed in accordance with the 7-point scale.
With certain aids:See the Semester description
|Assessment||7-point grading scale|
|Type of grading||Internal examination|
|Criteria of assessment||The criteria of assessment are stated in the Examination Policies|
|Danish title||Design af produkt-servicesystemer|
|Language of instruction||English|
|Location of the lecture||Campus Copenhagen|
|Responsible for the module|
|Study Board||Study Board of Media Technology|
|Department||Department of Architecture, Design and Media Technology|
|Faculty||Technical Faculty of IT and Design|