Strategies and Business in Services

2018/2019

Prerequisite/Recommended prerequisite for participation in the module

2nd semester or similar

Content, progress and pedagogy of the module

The purpose of this module is to provide advanced knowledge on theories and methodological tools to analyse and suggest appropriate and innovative business models for service companies. The module will focus on theories of entrepreneurship with emphasis on innovative business models for product-service systems. Theories and methodological tools will be applied to specific cases.

Learning objectives

Knowledge

Students who complete this module will obtain the following qualifications

The purpose of this module is to provide advanced knowledge on theories and methodological tools to analyse and suggest appropriate and innovative business models for service companies. The module will focus on theories of entrepreneurship with emphasis on innovative business models for product-service systems. Theories and methodological tools will be applied to specific cases.

Skills

Students who complete this module will obtain the following qualifications

  • Understand and explain the link between different design elements of business models: customer value, organisation, technology and financial issues.
  • Appropriately and critically apply innovation and business developments theories and methodologies in the analysis of market trends and business models.
  • Combine knowledge on service systems and technology with business development and business potential (synthesis).

Competences

Students who complete this module will obtain the following qualifications

  • Appropriately select and use business models in different business areas needed to realise the proposed service (synthesis).
  • Select and use creative and design-driven perspectives for the development of innovative services, up to the development of appropriate business plans (synthesis).

Type of instruction

See general description of the types of instruction described in the introduction to Chapter 3.



Exam

Exams

Name of examStrategies and Business in Services
Type of exam
Written or oral exam
In accordance with the current Framework Provisions and directions on examination from the Study Board for Media Technology:
Individual oral (based on a presentation and discussion) or written (a report) examination with internal censor. The assessment is performed in accordance with the 7-point scale.
ECTS5
Permitted aids
With certain aids, see list below
See semester description
Assessment7-point grading scale
Type of gradingInternal examination
Criteria of assessmentThe criteria for evaluation are provided in the Framework Provisions.

Facts about the module

Danish titleStrategi og forretning i servicesektoren
Module codeMSNSSDM3124
Module typeCourse
Duration1 semester
SemesterAutumn
ECTS5
Location of the lectureCampus Copenhagen
Responsible for the module

Organisation

Study BoardStudy Board of Media Technology
FacultyTechnical Faculty of IT and Design
SchoolSchool of Information and Communication Technology