Computing Infrastructure Management

2018/2019

Prerequisite/Recommended prerequisite for participation in the module

The module adds to the knowledge obtained in the 1st semester.

Content, progress and pedagogy of the module

The objective of this model is to introduce a higher level of complexity in the design of services that allows for the definition of modular systems and service platforms in both IT-based and physical services. In this model, students will develop an understanding of all the technical and non-technical elements that are needed to provide successful services and operate a service architecture.

Learning objectives

Knowledge

Students who complete the course module will obtain the following qualifications:

  • Understand the key technologies behind social networking, search engines, organisation of content and user-generated tagging
  • Understand the IT infrastructure needed to support living services
  • Understand the concepts of ”service architecture”
  • Analyse, explain and discuss methods for managing systemic components of services: user involvement, complex interaction among the stakeholders, personalization, context of use, etc.
  • Analyse drivers and barriers for introduction of new ICT services from a technology, user and market perspective
  • Understand the concept of modularisation of products and services
  • Understand and explain the potential benefits of modularisation, in respect to personalisation of service
  • Apply techniques and tools to control key technologies behind social networking, search engines, organisation of content and user-generated tagging

Skills

Students who complete the course module will obtain the following qualifications:

  • Classify services and outline the requirements that a given service imposes on networks and terminals (analysis)
  • Understand and apply user-centred service development and stakeholder analysis in setting up the requirements specification for a service
  • Be able to analyse and evaluate various dimensions of modular products and services
  • Be able to position modular products and services in a specific business context (analysis).
  • Be able to apply different concepts and theories to specific cases

Competences

Students who complete the course module will obtain the following qualifications:

  • Analyse and design (synthesis) a realistic ICT or physical service (on a conceptual level) to address an identified user need and discuss the service architecture needed to realise the proposed service
  • Demonstrate understanding through application in exercises and cases of:
    • Various types of products and services
    • Various organizations characterized by differences in maturity and size

Type of instruction

See general description of the types of instruction described in the introduction to chapter 3

Exam

Prerequisite for enrollment for the exam

  • The module adds to the knowledge obtained in the 1st semester.

Exams

Name of examComputing Infrastructure Management
Type of exam
Written or oral exam
Individual oral (based on presentation and discussion) or written (based on a report) examination with internal censor. The assessment is performed in accordance with the 7-point scale.
ECTS5
Permitted aids
With certain aids, see list below
See semester description.
Assessment7-point grading scale
Type of gradingInternal examination
Criteria of assessmentThe criteria for the evaluation are specified in the Joint Programme Regulations.

Facts about the module

Danish titleStyring af computing infrastruktur
Module codeMSNSSDM2172
Module typeCourse
Duration1 semester
SemesterSpring
ECTS5
Language of instructionEnglish
Location of the lectureCampus Copenhagen
Responsible for the module

Organisation

Study BoardStudy Board of Media Technology
FacultyTechnical Faculty of IT and Design