Content, progress and pedagogy of the module

Learning objectives

Knowledge

• Understand configuration and design of operations systems in the manufacturing and service environments and demonstrate an in-depth knowledge of related theories and practices
• Describe and explain operations system performance objectives (cost, quality, flexibility, speed and dependability) and their change over time.
• Account for various perspectives on performance of operations systems (including focus, trade-off and synergies perspectives)
• Describe and explain structural and infrastructural decisions of operations systems design, including process technology, technology development and transformative effects of technology on operations systems
• Understand and demonstrate the importance of alignment between performance objectives and operations systems design through operations strategy matrix tool

Skills

• Use and evaluate appropriate methodologies and approaches to operations system conception, design, implementation and operation (CDIO)
• Analyze and evaluate different choices for strategic design of global operations systems and operations development strategies
• Initiate operations systems improvement and re-organizations processes and their implementation in the context of contemporary global operations

Competences

• Diagnose problems in operations systems designs both in the manufacturing and service environments
• Conceive and design operations systems and their continuous development
• Take responsibility for the implementation and control of operations systems development

Type of instruction

The teaching is organized in accordance with the general form of teaching. Please see the programme cirruculum §17.

Extent and expected workload

Since it is a 5 ECTS course module the expected workload is 150 hours for the student.

Exam

Exams